About Digital Transformation

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The Digital Transformation course provides a clear understanding of digital transformation from both business and technology perspectives, and further develops fundamental skills in digital transformation practices and strategies. It explains, in simple terms, the roles played by common digital technology innovations (such as AI, cloud computing, RPA, blockchain, IoT, machine learning and big data).

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Program Structure  

• 100% online  

• Self-paced  

• 2 modules (20 hours total)  

• Includes video lessons and quizzes  

• Certificate of Completion provided  

 

Modules

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Fundamental Digital Transformation 

• Key drivers and challenges of digital transformation  

• Shifting from product-centric to customer-centric strategies  

• Customer journeys, omni-channel experiences, and data intelligence  

• Data sources, collection methods, and smart data use  

• Intelligent and automated decision-making in business processes  

 

Digital Transformation in Practice 

• Core concepts of distributed solution design and data integration  

• Key automation technologies: cloud computing, blockchain, IoT, and RPA  

• Introduction to data science in digital transformation: big data, machine learning, and AI  

• Benefits, risks, and challenges of emerging technologies  

• Designing and mapping end-to-end, customer-centric digital solutions  

• How data intelligence is collected, processed, and applied in transformation initiatives.